Privacy Policy
Privacy Policy for the Green Flow Concept
Effective Date: 26th November, 2024
At the green flow concept, we respect and value your privacy. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website, make a purchase, or use our services.
By using our website and services, you consent to the collection and use of your personal data as described in this policy.
1. Information We Collect
We collect personal information when you interact with our website or use our services. The types of information we may collect include:
• Personal Identification Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details and billing address for transactions.
• Subscription Information: Data related to your Seijaku Matcha subscription, including delivery preferences.
• Usage Data: Information about how you interact with our website, such as browsing activity and purchasing history.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To Process Orders: We use your personal and payment details to process your purchases, manage subscriptions, and fulfill orders for matcha, pottery, and wellness products.
• To Provide Services: We use your contact information to book and manage your Pilates classes, workshops, and events.
• To Improve Our Services: We may use your data to enhance your experience on our website, offer personalized recommendations, and improve the quality of our products and services.
• Marketing: We may send promotional emails, newsletters, and updates about new products, services, or special offers. You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
3. How We Protect Your Information
We are committed to protecting your personal information. We implement a variety of security measures to maintain the safety of your personal data, including encryption for sensitive information and regular monitoring for unauthorized access. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors, delivery services, and email marketing platforms. These third parties are required to maintain the confidentiality of your data and use it solely for the purpose of providing services to us.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience on our website. These technologies allow us to remember your preferences, analyze website traffic, and customize the content you see. You can control the use of cookies through your browser settings.
6. Your Data Protection Rights
As a customer, you have the following rights regarding your personal information:
• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal data, subject to legal and contractual obligations.
• Opt-out of Marketing: You can choose to stop receiving marketing communications at any time.
• Data Portability: You have the right to request a copy of your data in a machine-readable format to transfer to another service provider.
To exercise these rights, please contact us at hello@thegreenflowconcept.com.
7. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal and accounting obligations.
8. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.
9. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
Antwerp, Belgium